Frequently Asked Questions
Find answers to common inquiries and learn more about our services and offerings here.
How often can i schedule dog waste removal services?
We offer twice a week,weekly, bi-weekly,monthly and on demand options to maintain a clean, odor-free yard for your enjoyment.
What happens if bad weather on service day ?
The safety of you, your pets, and our team is our top priority. If severe weather conditions, such as heavy rain or lightning, make it unsafe to perform our services, we will reschedule for the following day. If that’s not feasible, we will work with you to get your service to be completed whenever weather conditions permits.During hurricane season or in the event of extreme conditions that impact access to your yard, we’ll work with you to reschedule at a time that ensures safe and effective service.
Do i need to be home during service?
No need to be home, as long as your yard is accessible, we’ll handle the cleanup with ease. Stay in the loop with a friendly text alert when we’re en route & when service completed.Yard care, made simple and stress-free!
Are your dog waste removal services safe for my dogs?
Yes, Scoop Pros uses pet-safe methods and Eco-friendly products to clean your yard, prioritizing the safety of your dogs and the well-being of the environment.
Can you clean with my dog in the yard?
We’re thrilled to tidy up your yard while your dog enjoys the fresh air! For everyone’s safety, however, if your pup has displayed signs of aggression, we kindly ask that they remain indoors during our visit. Ensuring peace of mind for all—both paws and people!
Do you clean the entire yard?
We will thoroughly clean all areas of your property affected by dog waste, including the front, back, and side yards, flower beds, dog runs, and other designated area
Do i need to sign a contract for services?
There are no contracts required! You have the flexibility to start, pause, or cancel your subscription at any time :)
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